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Will my shipment be opened before it arrives at my new house?

In most cases your shipment, if it is a sole use-container, will be delivered to your new residence unopened. In some countries, for example Australia, all containers are unloaded for quarantine inspection. This is always carried out under the strict control of our destination partners. Customs officials reserve the right to inspect goods anywhere in the world, at their discretion; therefore inspections are beyond our control.

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