The FAIM Quality Certification Programme is the only certification programme dedicated exclusively to the international moving and relocation industry.
In order to be FAIM certified, a company has to comply with over 200 quality requirements covering all aspects of an international move. Every facet of a moving company's operations and services to customers is scrupulously checked, such as operational procedures, staff training, vehicle and warehouse maintenance, data protection and risk and supply chain management.
All FIDI Affiliates have to go through a regular third-party audit of their international moving activities, designed to ensure that they maintain this high level of quality at all times. The audit is performed by independent auditors from EY. If the company fails their audit, they are terminated from FIDI.
For more information please visit: https://www.youtube.com/watch?time_continue=2&v=2BucdRecAdA&feature=emb_logo
