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February 22nd, 2012

Local removal firm launches world’s first ecommerce removals site


Doree Bonner one of the North East’s leading removal companies, recently launched a new website. The first of its type in the moving industry, it allows customers to not only get an online quote, but also to book and pay online for domestic and international removals as well as domestic storage.

The website has been designed to be fast and simple for everyone to use. There are separate sections for each type of move, whether moving locally, long distance or overseas, and it’s possible for the customer to calculate themselves how much they have to move by using the cleverly-designed volume calculator.

The volume calculator allows customers to click on standard items of furniture in each room of the house and by using this simple device, the cost of your move is easily calculated in as little as two minutes.

A live chat facility with a helpful Doree Bonner representative is also available to assist with any queries during the process. If a customer is happy with the quote they simply request the date of the move and pay through the easy and secure payment procedure on the site. Of course, customers can still telephone Doree Bonner for a quote or have a representative come to the home for a free moving survey and should they choose to move with Doree Bonner they can now also pay invoices online rather than by the more traditional methods of cheque or over the phone.

Doree Bonner’s managing director, Geoff Watson, commented: “The new developments to the website have had a great response from both existing and potential customers with enquiries to the website up by 25 per cent since the new website was launched.

“It was our aim to provide our customers with a simple, fast and user-friendly way of getting information and quotes from us and allowing them to access our services 24 hours a day.

“We at Doree Bonner have always prided ourselves on fantastic customer service and we have been delighted at the way the new website has been received.”

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